At Benjamin Pollock’s Toyshop we respect your privacy at all times. We do not share your details with any third party. And we have a strict data management policy and are signed up to the Information Commissioner’s Office guidelines.
Please see the text below about our compliance with General Data Protection Regulation below.
What are Cookies?
They are small text files, given the name ‘cookies’ in the early days of the internet, which are stored on your browser (such as Firefox, Safari or Internet Explorer). Every time you land on a site – it is the cookie from that site that ‘remembers’ your user preferences, behaviours or whatever, so that the website is responsive to you.
Our website is built in WordPress and our online shop is built Shopify. Both of these highly respected companies have cookies linked to our site to provide you with a seamless shoping experience.
You can Choose to Opt out of Cookies
If you want, you can limit, block or even delete cookies linked to your browser. You do this by changing the settings. You can choose which sites you want to allow or block their cookies.
However if you remove the cookies for our website, it is likely to affect how our website responds to your order.
General Data Protection Regulation Compliance
We have ensured we are fully compliant with the EU GDPR rulings.
If you purchase online, we do not see your banking details as our payment system does not allow us to see them. And we have checked that the merchant system we use is fully GDPR and PCI compliant.
Obviously we need to have your name, address and email in order to process any online orders to despatch your goods to you. Only a small trained team at Benjamin Pollock’s Toyshop and at our fulfilment company can see this information. Both parties understand the importance of data protection and have put full end-to-end systems in place.
We never include your information on any mailing list without your consent. For example, in any online purchase confirmation email, you may be asked if you would like to join our fan club. You have to opt into those and subsequent emails. If you choose not to, we will not contact you further.
We do take reasonable steps to ensure that personally identifiable information that you send us is accurate, current, and complete. Toward that end, we provide you with reasonable access to your personal information to correct errors or delete the information you have provided. If you wish to correct or delete your personally identifiable information, please contact us by e-mail at [email protected] or by post to Louise Heard (RE:Data Protection) at Benjamin Pollock’s Toyshop, 44 The Market, Covent Garden, London WC2E 8RF
Just like you, we are other companies’ customers too, and protect your data as we would want our data to be protected.
If you have any questions, please do not hesitate to get in touch with us.